Overview

Plantronics came to Method with the task of designing a screen interface for its new Hydra headset base. The screen would be the first on a Plantronics headset base, added to support new features to be included on the platform and, if possible, to support the unit’s setup process, which was known to be a customer pain point. The outcome was three screen concepts that ranged from low-cost and simple to feature-rich and more complex. Following this project, Plantronics engaged with Method to conduct prototype testing on the concepts.

Project role
Discovery
Observation and contextual inquiry
Conceptual development
Concept testing
Client presentation

Credit
Method