Summary

• A curious and conceptual mind, with a human-centered approach
• Experience leading multidisciplinary project teams and managing projects from strategy to spec
• Excellent written and communication skills
• Proficient in a variety of ethnographic research methods and analysis tools, including field observation, contextual inquiry, interviews, experience mapping, diagrams, and prototype testing
• Fluent in graphics, word processing, wireframing and presentation programs

Experience

Interaction Design and Strategy Consultant
NYTimes.com, GOOD Magazine, FrankFirst, TED. New York, NY
Mar 2008 – present

Senior User Experience Designer
Method. New York, NY.
Sep 2005 – Feb 2008
Led user experience discipline in New York office in its first fully operating year. Represented UX practice in business development through proposal writing, meetings with prospective clients, and at conferences and local industry events. Promoted UX standards and practices for NY team. Created process/staffing plans for project proposals. Led UX work on projects by directing additional members of UX project team, defining conceptual strategies, communicating and evangelizing strategy to client and project teams, and ensuring quality and adherence to project objectives.

Information Designer
Agnew Moyer Smith. Pittsburgh, Pa.
Summer 2004

Freelance Information Architect
Ultra16 and Ruder Finn Interactive. New York, NY.
Jul 2001 – Aug 2003
Managed large online initiatives. Defined information structure for websites, intranets, and online tools. Distilled user needs and business goals into site strategies. Fostered collaboration and tight communication with clients and internal team to ensure alignment on goals, strategies and expectations. Presented project deliverables to clients.

Lead User Interface Architect
Concrete Media. New York, NY.
Aug 2000 – May 2001
Developed user profiles, site strategy, page structure and navigational models. Produced site maps, wireframes, clickable prototypes, and task flows. Documented user experiences and validated results through formal and informal usability testing. Wrote detailed user interface specifications.

Information Architect/ Senior Producer
Indulge.com. New York, NY.
Feb 1999 – Aug 2000
Established information architecture discipline. Contributed to business strategies and site direction. Managed development of site and new features through major phases of creative and technical development. Led editors, designers and developers in execution of projects. Specified functionality and requirements for all pages of site. Created design and development process guidelines and company-wide user experience standards.

Marketing Associate/ Producer
Mybasics.com. New York, NY.
Nov 1998 – Jun 2000
Joined as first employee of the e-commerce startup. Created and executed marketing opportunities. Coordinated with outsourced design and technology firms. Initiated quality assurance effort. Ensured consistency of brand for all designed materials. Managed production artists and copywriters.